i bought my S4 from mark stubbs... i was in new mexico and had it shipped after waiting seven months of no shows from the local dealer. surprisingly i even got a better price from them after shipping it from virginia than i would have buying it from local dealer (go figure). all contact was via snail mail, e-mail, phone, or fax. i'm of the opinion that his shop and the folks that work there are true enthusiasts... something that is a rare find.
I live in Richmond and I just bought my 800 from Mark Stubbs about a month ago. Great people....and you are right MARKV they are enthusiasts. They treat you right and you're always welcome to shoot the breeze and help yourself to all of the coffee and pastries you want when ever the doors are open. I've gotten the impression that Mark and the gang enjoy customers stopping by to visit almost as much as selling the italian works of art in the showroom.
Great service even if you bought a ducati somewhere else!!! I used to live in Richmond and always heard good things about them. Now I live in Fayetteville, NC and will considered bringing my M800 for scheduled services up there.