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Thank you for contacting Ducati North America.

I'm sorry to learn that you did not receive the red key or the code card with your Ducati. Please keep in mind that without code card you will not be able to bypass the immobilizer in the event of a no-start situation and will need to replace the dash, lockset, and ECU. Furthermore, without a red key, you will also need to replace the same three components in order to make additional black keys. Ducati does not keep the records on file to make replacement keys for a bike based on the VIN or mechanical code. We strongly encourage you to contact the previous owner in hopes that he is able to locate these items.

If you have any further questions, please feel free to contact us or an Authorized Ducati Dealership. To find an Authorized Ducati Dealership, please visit www.ducatiusa.com and click on "Dealer Locator".

Best regards,

Customer Service

Ducati North America

10443 Bandley Drive
Cupertino, CA 95014

www.ducatiusa.com
Tel: (408) 253-0499 x4411
Fax: (408)253-4099
 

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hi
found this forum by chance would just like to say i can help any one with lost code cards and lost keys inc red
thanks for ur time
Ps was looking for info on how to manualy programm keys with red keys
 

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How can I help
since u asked: i have the red key and 2 black keys. but i have no code card, and no code. previous owner says he never had one. dealer he purchased the bike from says they have no info for me and cannot help. do u know how to determine the correct code for the bike somehow? bike is a 2005 M1000s.

thanks.
 

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If u send me ur clocks will get pin for u no Pob
And as u are the first person to use me from this forum will do for free u just pay p&p
 

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Your my only hope

If u send me ur clocks will get pin for u no Pob
And as u are the first person to use me from this forum will do for free u just pay p&p

I'm hoping I could get a piece of the action.

I have unfortuently lost my red key and code card, but I do have two black keys.

I am hoping that you can help me out and clone me a RED KEY or deactivate the immobilizer for free, plus p&p.

Thank you so much

Alan
 

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Only a black key

I have a 2004 M800ie with only a black key. I got a blank and took it to a local locksmith. They duplicated the key and cut the blank. It worked fine. Cloning the black keys works. I even got the locksmith to write down the key codes that she read from the machine. There were two of them. I'm not sure what encoding scheme they use that has two codes.

I do not know what situation requires a red key unless it is to reenable a locked security system. I have been told (or read) that the red key enables you to make new black keys using the bike electronics.

To get new blanks or get your black key cloned by mail visit www.allmotorcyclekeys.com. Located in Maine, USA. Jim has been helpful and is an interesting person to speak with. My key was $15 US and still is.

There is another situation that I don't like. A person started my bike with my mechanical key that does not have a transponder. He used a device that he called a 'zapper'. He turned the mechanical key in the lock and triggered the zapper. It started the bike several times over a few days with only the first try not working. The 'zapper' was not his and got returned to the owner. I was not allowed to ask who that was.
 

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lost keys need help

so I recently bought a 2003 monster 620, only came with 1 black key and the previous 2 owners don't have the red key. and I just lost the only key for it. how would I go about getting a new key?
 

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so I recently bought a 2003 monster 620, only came with 1 black key and the previous 2 owners don't have the red key. and I just lost the only key for it. how would I go about getting a new key?
did you ever come up with a solution? im in the same situation
 

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Thank you for contacting Ducati North America.

I'm sorry to learn that you did not receive the red key or the code card with your Ducati. Please keep in mind that without code card you will not be able to bypass the immobilizer in the event of a no-start situation and will need to replace the dash, lockset, and ECU. Furthermore, without a red key, you will also need to replace the same three components in order to make additional black keys. Ducati does not keep the records on file to make replacement keys for a bike based on the VIN or mechanical code. We strongly encourage you to contact the previous owner in hopes that he is able to locate these items.

If you have any further questions, please feel free to contact us or an Authorized Ducati Dealership. To find an Authorized Ducati Dealership, please visit www.ducatiusa.com and click on "Dealer Locator".

Best regards,

Customer Service

Ducati North America

10443 Bandley Drive
Cupertino, CA 95014

www.ducatiusa.com
Tel: (408) 253-0499 x4411
Fax: (408)253-4099
Maybe i am missing something but on my brand new 696 i received two back keys and the code card ...... "no red key" .... reading the manual it only mentions the two black keys and code card ....... just curious to know if i should have a red key ?
 

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Maybe i am missing something but on my brand new 696 i received two back keys and the code card ...... "no red key" .... reading the manual it only mentions the two black keys and code card ....... just curious to know if i should have a red key ?
Same here. Picked up a 2012 696 this afternoon.

Read the various manuals, etc, last night.

I bought my bike at auction, but was able to contact the owner and get the code card and two original keys from him. He bought the bike new.

There are no red keys for the 696, just the two black ones. Sounds like the codes are essential though - make a photocopy of the card or make a note of the codes somewhere safe.
 

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Same here. Picked up a 2012 696 this afternoon.

Read the various manuals, etc, last night.

I bought my bike at auction, but was able to contact the owner and get the code card and two original keys from him. He bought the bike new.

There are no red keys for the 696, just the two black ones. Sounds like the codes are essential though - make a photocopy of the card or make a note of the codes somewhere safe.
Way ahead of you on that one ...... took a picture of the codes and now have an electronic copy on my phone , home PC and work PC ... just in case
 

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hi
found this forum by chance would just like to say i can help any one with lost code cards and lost keys inc red
thanks for ur time
Ps was looking for info on how to manualy programm keys with red keys
My keys were stolen So I purchased a new lock set but without the key code I cannot program my bike I have a 2007 800 SSIE and I need to get this thing fixed
 

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hi
found this forum by chance would just like to say i can help any one with lost code cards and lost keys inc red
thanks for ur time
Ps was looking for info on how to manualy programm keys with red keys
I could really use your help. I have an 09 monster 696 i traded my old civic for a while back not knowing id have such a hard time getting it going without the keys.... Please help
 
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