Is it common for Ducati dealers not to stock consumable items for the bikes they sale? My dealer doesn't stock tires and brake pads for the bikes they sale I find this to be strange.
Yeah and why doesn't Ducati have a US warehouse with parts? All the parts have to come from Italy. My buddy with a KTM can get parts next day because KTM has two warehouses in the US.Been a complaint of mine for years. Last time I went into my local shop they had one set of Monster brake pads... which don't do a hell of a lot of good with dual rotors.
I've just gotten used to it, and order any maintenance parts in advance of when I actually need them.
Talk to me when they start carrying timing belts. For basic consumables, yeah I usually go to an independent too. But when something fairly common fails and it's Duc specific, you're up the creek around here.Anything you want you can get overnight, tires, brakes, just about anything.
I get my brake pads aftermarket, cheaper and better than stock, (Vesrah race pads). Tires are easy, I would never pay a dealer for tire change, I'm sure there are independants near you that would be half the price of labor., and ordering the tires on line should also be quite a bit cheaper that full retail from a dealer.
Still, depends on how bad you want to get back on the road. I had that issue when my VR failed, and everyone local had "just" installed their last one. Everyone offered to order me one, and said the wait was 7-10 days.But when something fairly common fails and it's Duc specific, you're up the creek around here.
Ducati produces only about 35,000 bikes a year. There's not enough volume to justify a North American warehouse especially when airfreight is cheap. Think its that expensive to get your carbon bits flown over from Bologna? ;DYeah and why doesn't Ducati have a US warehouse with parts? All the parts have to come from Italy. My buddy with a KTM can get parts next day because KTM has two warehouses in the US.
That's a pretty cavalier attitude to take towards their customers. My only real complaint about Ducati ownership has been exactly this issue, though -- how long it takes to get parts. Two or three weeks is common, and there's no good excuse for that.It depends what it is for..For warranty repairs some dealers may make you wait even if they have the item in stock. Also not maintaining inventory on hand means less investment in stock, and more investment in the bikes. Once you buy a Duc, the company knows that you are out of options on where to get stuff from and therefore you will wait if needed.