I bought my bike there, it was a left over 2002, and I offered them a price lower then the tag, and they took it, no problem. They were very nice and treated me well. Tne 600 mile service was done there and that went well and they were great. Thier service dept. is fabulous and seemes very willing to help with anything you need.
But.... now I am due for my 6000mile service and I want to add pipes, PCIII, and airbox... they seem real snobby about the price of these mods and will not negogiate at all even tho, I can get thier product cheaper some where else. It seems that the price is the price, take it or leave it. Check out the thread in accessories and mods " Fast by Ferracci told me..."
We will see how the 6000mile service goes, which I'll be getting done in a month or 2.