I sent them an email. Got a response within a couple hours [thumbsup]:
thanks for contacting us.
With reference to your e-mail, I would inform you the eSHOP section is not currently accessible due to maintenance activity. Please, consider it's a matter of few days only; indeed, it should be up again within next week.
We kindly invite you to accept our apologies for any inconvenience caused.
Ducati Motor Holding Spa
Borgo Panigale – Italy
It doesn't seem like a good idea to me to close shop before xmas, but what do I know?