Does anyone know a phone number for DNA Customer service?

2330 Views 6 Replies 5 Participants Last post by 22080, Nov 2, 2006

rjmcinnis

Discussion Starter · Nov 1, 2006

I have had absolutely ZERO luck getting service via the customer service e-mail, but can't seem to find any actual contact numbers...

HELP ME PLEASE!

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mmoore

· #2 · Nov 1, 2006

Did you use the form on the ducatiusa.com site, or just an email addy?

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rjmcinnis

Discussion Starter · #3 · Nov 1, 2006

I used the web form on the ducatiusa.com website under "contact us". I have used this THREE times so far, and have yet to receive valid or correct assistance...

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rjmcinnis

Discussion Starter · #4 · Nov 2, 2006

Nobody knows?

I tried the one under "about us", but that is only an answering service, and nobody has called me back...

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ducpainter

· #5 · Nov 2, 2006

rjmcinnis said:
I used the web form on the ducatiusa.com website under "contact us". I have used this THREE times so far, and have yet to receive valid or correct assistance...

Out of curiosity, when you say "valid or correct" do you mean they have not responded, or you don't like what they have to say?

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A quick google search revealed this:

Ducati Motor Holding S.p.A.Primary US Office
237 West Pkwy.
Pompton Plains, NJ 07444-1028

Phone: 973-839-2600
Fax: 973-839-2331

Via Cavalieri Ducati, 3
40132 Bologna, Italy
Company Web Site
Phone: +39-051-641-3111
Fax: +39-051-641-3223

It might help - this is the business arm of the company (they are publicly traded)

http://moneycentral.hoovers.com/global/msn/factsheet.xhtml?COID=57328

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test-reg

· #7 · Nov 2, 2006

dbran1949 said:
A quick google search revealed this:

Ducati Motor Holding S.p.A.Primary US Office
237 West Pkwy.
Pompton Plains, NJ 07444-1028

Phone: 973-839-2600
Fax: 973-839-2331

Via Cavalieri Ducati, 3
40132 Bologna, Italy
Company Web Site
Phone: +39-051-641-3111
Fax: +39-051-641-3223

It might help - this is the business arm of the company (they are publicly traded)

http://moneycentral.hoovers.com/global/msn/factsheet.xhtml?COID=57328

Google seems to need an update, DNA left NJ and moved to CA quite a while ago. You may be able to get a direct number or be able to communicate through the dealer. You can also try this number:
408.253.0499

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