It's sad to say, but I'm not surprised.
I bought my Monster in April of 2001 up in Manitowoc before they opened Corse in Saukville. Once they moved the desmos down to Saukville I was treated like I didn't matter unless I was spending $1,000 a visit.
I had work done on three separate occasions throughout the winter months when they would have plenty of time and each time it had to be returned to get the problem corrected.
I felt I was treated poorly, so I voted with my wallet. Looks like others have done the same.