When I took my M900 in for its 600 mile service, the dealer had a checklist and went down the list with me to explain what was done and go over any issues (there weren't any). Unfortunately the owner of that shop retired a few years ago and the shop that bought him out is the other type where you can't be sure what was done to the bike.
This doesn't help you find the checklist, but should give you a hint of how the good dealers handle service.
Well my original suspicion about a shotty job was over the actual charge of $180 versus the $325 they told me on the phone...weeks before I got my service done. Not that I minded the saved cash but I was concerned after the tech topped off the oil after stating that it looked low...while it was on the side stand. I mentioned that you need to check it while the bike is up and he didnt seem to take that info very well. As it sits now upright my oil level is at the top if not a bit more of the window...and no where near between the hash marks. does this matter...I dont know...
Also after calls to a coulpe of other dealers I learned of the chain lube and cleaning which is to be done.... My dealer said they did it but it looks the same to me... Unfortunatly Im new to this and have a difficult time. But at least Im able to get info here.
The final piece of the evidence I have is the still blinking "Maint" light that the tech said he didnt know how to reset and I should come back on Saturday when the "head ducati tech" will be in.... GREAT! So just who was this guy working on my bike?!?
I should have gone to Spectrum like I was going to....but the Brea Ducati is 5 minutes from my house so I thought Id give them a try...
To note. After I called Brea to complain/check about missed or bypassed checks in my 600 service due to the cheap price....they stated that, "After you left we realized we didnt charge you for the full amount..but yes for sure everything was done."
Lesson learned I guess
Anyone know if you have to have the dealer reset the "maint" blinking light?
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