Minor Aggravation. - Page 2 - Ducati Monster Forums: Ducati Monster Motorcycle Forum
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post #11 of 15 (permalink) Old 07-17-2014, 09:44 AM Thread Starter
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Minor to Major

So my dealer still can't figure out whats wrong. Bike runs fine but they can't seem to be able to load in the most recent update without an error. They replaced relays but that didn't help. They replaced the dash and that worked for the dash, but still didn't fix the underlying issue. Then they replaced the BBS (I think?) and that didn't work either. Its been almost 3 weeks at this point and I asked for the ducati customer service number. What do you guys think? I'm thinking I want a new bike. Even if they fix it, I wouldn't be comfortable riding it or I'd worry about future updates and things. I would need to be assured the issue is definitely fixed.
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post #12 of 15 (permalink) Old 07-17-2014, 10:23 AM
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If they can't fix it and it's been 3 weeks in counting they should offer something to you.


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post #13 of 15 (permalink) Old 07-17-2014, 12:30 PM Thread Starter
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UPDATE:

Ok so my dealer just called saying Ducati released a brand new update today and they installed it with no errors or issues. Said everything is as new now. Guy said it was all software related. So I guess everything is good. Guess we'll see.
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post #14 of 15 (permalink) Old 07-17-2014, 12:35 PM
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If I go in for service I don't want them to touch my software at all. My bike runs fine right now.


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post #15 of 15 (permalink) Old 07-17-2014, 12:49 PM Thread Starter
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by law / warranty reasons they have to install the updated software for the ECU I guess. You want it actually, because it fixes issues... like an update for your iphone.
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