Lost Your Red Key & Code Card?? Here is Info for you
Thank you for contacting Ducati North America.
I'm sorry to learn that you did not receive the red key or the code card with your Ducati. Please keep in mind that without code card you will not be able to bypass the immobilizer in the event of a no-start situation and will need to replace the dash, lockset, and ECU. Furthermore, without a red key, you will also need to replace the same three components in order to make additional black keys. Ducati does not keep the records on file to make replacement keys for a bike based on the VIN or mechanical code. We strongly encourage you to contact the previous owner in hopes that he is able to locate these items.
If you have any further questions, please feel free to contact us or an Authorized Ducati Dealership. To find an Authorized Ducati Dealership, please visit www.ducatiusa.com
and click on "Dealer Locator".
Ducati North America
10443 Bandley Drive
Cupertino, CA 95014