Having a winge about workshops in Brisbane - Ducati Monster Forums: Ducati Monster Motorcycle Forum
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Old 11-16-2010, 07:08 AM   #1 (permalink)
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Default Having a winge about workshops in Brisbane

How quickly things change.

I was really happy with the service with a small Ducati only dealership here in Brisbane. But after a poor experience with the mechanic at this place I'm not very happy. This guy seems to be pretty good at suspension setups, but for some reason he adjusted my throttle and then tells me that the throttle adjuster is stripped and so I had to ride home with a loose throttle. So I left there after forking out a heap of money with a bad taste in my mouth. Got home and investigated myself only to find he had wound the lock nut out all the way and I adjusted it back up fine. No problem for me. I had the same shop go right over the bike (before this guy started with them) and they adjusted everything up and it was like a new bike to ride. They double checked all the wiring and the routing of all the cables and leads, now I've got somebody telling me they changed something that they didn't need to touch and it's broken and I've should pay for him to install a new one. It wasn't even broken. Anyway, I won't be going back unless I have to or that guy leaves. It's hard when you loose that trust. And Bevans gone, and I've got no faith in those clowns at Lutwyche.

I'm going to try a guy at Geebung, LAE racing. If anybodys used him, I'd appreciate the feedback.
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Old 01-02-2011, 05:04 AM   #2 (permalink)
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I have used Bevan at Eurotwin for some major engine and found him to excellent. I have used Ducati Brisbane and wouldn't bother going back. I have heard some good reports on LAE Racing.
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Old 10-24-2011, 03:38 PM   #3 (permalink)
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oh... this doesn't sound too good then... I've just had a minor accident with my bike and have nominated Ducati Brisbane as the repairer... should I switch to Brisbane Motorcycles?
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Old 12-05-2011, 06:40 PM   #4 (permalink)
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Quote:
Originally Posted by mikedsilva View Post
oh... this doesn't sound too good then... I've just had a minor accident with my bike and have nominated Ducati Brisbane as the repairer... should I switch to Brisbane Motorcycles?
Mate I wouldn't use either of them, but of the two, Ducati Brisbane is better.
If you have to use a Ducati dealer, I've heard good reports from John at Ducati Noosa. There is a Ducati shop in Nerang that has had good reports too.

I've heard Bevan at euro twins is back in business in Alison Rd, Bowen Hills. He seems to be a guru and has a large following. I haven't used him, I get the boys a Speedys Motorcycles to work on mine. They are great.

For painting, Qld Motorcycle Panel and Paint are awesome. Newlook at Wilston is pretty good too. I have used both of these guys and they are great.
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Old 01-28-2012, 05:35 PM   #5 (permalink)
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Default Great Advice

Thanks for the advice guys. I recently bought a new Monster from Bris MC, and the experience left me seething. What terrible customer service! I wasn't treated as a valued customer at any stage in the process. Though I love the bike, I didn't ever want to take it back there. Unfortunately, they were hanging on to my Termis until the first service, so back I went at 1000km.

Same thing. I felt like a number, and that they were only trying to separate me from my money as fast as possible and get me out the door (funny enough, this would have gone even faster if I didn't have to do two laps up and down the stairs to be invoiced and then pay).

So Euro Twins, Noosa or Nerang here I come!
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Old 05-06-2012, 07:59 AM   #6 (permalink)
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Hi Rowdy:
sorry I haven't been keep up to date with my Ducati knowledge lately..
Has Bevan moved to Bowen Hill? Workshop in Sumner Park no longer there?

Cheers
SSML
@ Brisbane
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