New site look and software upgrade Feedback Thread - Page 6 - Ducati Monster Forums: Ducati Monster Motorcycle Forum
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post #51 of 55 (permalink) Old 10-29-2015, 11:17 AM
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Originally Posted by UNC Monster View Post
Jeff,

I updated to iOS 9.1 last night and it seems to have taken care of auto reloading to the mobile version.

The other issue (cannot scroll left or right, and entire page not displaying in vertical layout) has not been resolved with the update. However, it is my understanding this is a known issue and will be corrected with a site update sometime down the road. Is this still correct?
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Originally Posted by 1UglyBastard View Post
I have the latest android. any time I try to view the computer version on my phone it stays the same as the mobile version.
They setup the fix on 10/21 so try clearing your cache, making sure you are logged in and not in private browser to keep your settings.

Let me know if that works.

Jeff

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post #52 of 55 (permalink) Old 10-29-2015, 12:17 PM
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Originally Posted by VS Jeff View Post
They setup the fix on 10/21 so try clearing your cache, making sure you are logged in and not in private browser to keep your settings.

Let me know if that works.

Jeff
Clearing the cache does not fix the ability to scroll left or right or zoom out on certain pages. Also, the link to the full site from the drop down menu on the mobile version does not take you to the full site. However, if you click the full site link at the bottom of the page, it will.

Looks like there is no change outside of Safari on iOS 9.1 auto reloading pages. The site isn't fixed. I've come to expect the reduced functionality of this site since the update but I find myself not using the site nearly as much as I used to because of these issues.

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post #53 of 55 (permalink) Old 10-29-2015, 12:26 PM
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Quote:
Originally Posted by UNC Monster View Post
Clearing the cache does not fix the ability to scroll left or right or zoom out on certain pages. Also, the link to the full site from the drop down menu on the mobile version does not take you to the full site. However, if you click the full site link at the bottom of the page, it will.

Looks like there is no change outside of Safari on iOS 9.1 auto reloading pages. The site isn't fixed. I've come to expect the reduced functionality of this site since the update but I find myself not using the site nearly as much as I used to because of these issues.
10-4, gotcha.

I know they have a team working on mobile making improvements, it is hard to get it to work 100% on all browser, devices, and software. However more update should hit Q1 of 2016.

Can you grab and post up some screen shot and I will see if it is something they can tweak?

Have you tried the free Motorcycle.com App?

http://www.motorcycle.com/mobile

Jeff

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post #54 of 55 (permalink) Old 10-29-2015, 12:49 PM
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I posted screen shots on page 3. There have been no changes since then. I believe the post number is 29.

No, I haven't tried the app yet. I've always appreciated the simplicity of having multiple windows opened in Safari and toggling between them to browse multiple forums, rather than going to a separate app.

It's frustrating to hear comments like "it's hard to get it to work 100% on all browsers, devices, and software." Especially, when it's not working 100% on either of the 2 predominate mobile operating systems (iOS and Android) AND given the fact the site worked fine prior to the update.

With that said, I REALLY appreciate the effort you are putting in to attempting to improve our user experience.
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Termignoni slip ons
14t front sprocket
Charcoal canister delete
Motovation frame sliders
CRG Hindsight Lane Splitters
ASV C5 shorty levers
Rizoma Action signals
1100 EVO rearsets
Speedymoto front sprocket cover
Ducabike rear sprocket carrier
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post #55 of 55 (permalink) Old 10-29-2015, 01:11 PM
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Originally Posted by UNC Monster View Post
I posted screen shots on page 3. There have been no changes since then. I believe the post number is 29.

No, I haven't tried the app yet. I've always appreciated the simplicity of having multiple windows opened in Safari and toggling between them to browse multiple forums, rather than going to a separate app.

It's frustrating to hear comments like "it's hard to get it to work 100% on all browsers, devices, and software." Especially, when it's not working 100% on either of the 2 predominate mobile operating systems (iOS and Android) AND given the fact the site worked fine prior to the update.

With that said, I REALLY appreciate the effort you are putting in to attempting to improve our user experience.
Understood and thanks for the follow up.

I found the old ticket from August and it is an upgrade coming but no ETA yet. I will log it for the next meeting on mobile for Version 2.0

There are issues with the responsive or fluid design that are not fully formatting at this time which is why you get that.

I wish I could help more but we will get there.

Jeff
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