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03-11-2008, 03:54 PM
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#1 (permalink)
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Guest
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will?
status on my m900 please?
to be honest, if i had known it would be this difficult, i would have brought it elsewhere.
it is now 8 days and i have not received a call back. for anything.
if i can't get this minor servicing addressed, can anyone refer me to another ducati mechanic?
mahalos,
dave
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03-11-2008, 07:07 PM
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#2 (permalink)
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Senior Member
Join Date: Sep 2005
Posts: 1,941
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Re: will?
Have you called them first before you posted here?
__________________
A skittish motor-bike with a touch of blood in it is better than all the riding animals on earth, because of its logical extension of our faculties, and the hint, the provocation, to excess conferred by its honeyed, untired smoothness.<br /><br />T.E. Lawrence, a.k.a. "Lawrence of Arabia"<br /><br />We're the last wolves in a land of sheep.<br /><br />No modification goes unpunished.
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03-11-2008, 08:41 PM
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#3 (permalink)
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Guest
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Re: will?
called almost every day last week. then will posts saying he'll get on it. i give my email address. no calls or emails. wouldn't any reasonable person feel jerked around? i run a business and i'm very busy too, but i don't leave a client hanging like this.
http://www.ducatimonster.org/smf/ind...pic=85524.1000
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03-11-2008, 10:16 PM
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#4 (permalink)
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Member
Join Date: Sep 2007
Posts: 90
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Re: will?
as you posted and i replied, i did first thing on monday give your ro to the owner, this is because the work on the ro and the work you describe here are not the same.
everyone else, please disreguard this complaint, those who know me know that i handle every bike and cust equally and with haste.
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03-11-2008, 10:46 PM
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#5 (permalink)
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Senior Member
Join Date: Jul 2007
Location: Kapolei, Hawaii
Posts: 754
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Re: will?
I have to say that I have never gotten anything but speedy service/answers from Will. They might not have always been the answers that I want to hear, but they have always been quick and timely, as well as accurate. And the fact that I have bombarded him with questions from time to time makes me feel that I owe him an apology, or at least a beer. 
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03-11-2008, 11:51 PM
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#6 (permalink)
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Senior Member
Join Date: Jun 2005
Posts: 1,834
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Re: will?
...and who claimed that we are a reasonable lot here?
but, umm.. warranty issues on a '99? in any case, Will's pretty much the guy there, afaik. for ducs, anyway. so I'd cut him some slack.
n'mind that he needs to hurry up and get his supplies so we can port and polish my baby... > 
__________________
Ash=burro envy!<br /><br />mods-no reflectors, "distressed" frame slider, and bubbly paint. HAWT!!!
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03-12-2008, 12:16 AM
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#7 (permalink)
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Senior Member
Join Date: Aug 2006
Location: Honolulu, HI
Posts: 664
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Re: will?
Okay folks break it up.
__________________
 <br /><br />Look to the North.
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03-12-2008, 12:19 AM
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#8 (permalink)
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Senior Member
Join Date: Jun 2005
Posts: 1,834
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Re: will?
Quote:
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Originally Posted by island_duc
Okay folks break it up.
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eh?
__________________
Ash=burro envy!<br /><br />mods-no reflectors, "distressed" frame slider, and bubbly paint. HAWT!!!
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03-12-2008, 12:28 AM
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#9 (permalink)
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Member
Join Date: Oct 2005
Posts: 73
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Re: will?
Yes Yes break it up that's because I have a ? ;D Any word back about my immobilizer issue last name lighthill
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03-12-2008, 01:59 AM
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#10 (permalink)
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Member
Join Date: Sep 2007
Posts: 90
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Re: will?
teddy, stuff is on the way, i apologize for the wait.
bio, what issue, refresh me.
bumpton, thanks
everyone, remember that i am not the only who talks to customers there, so sometimes things don't get to me. if it is on an ro, it will be handled.
if you talk to me in person, it will be handled. and our currrent staff up front, ivan, the service manager, and Kasey the writter are good guys and will come to me if it is something they can't answe themselves.
like i have said before, i take real pride in what i do, and especially the ducatis, they are my babies and i want them all to run right here in hawaii.
why else would i be on this forum everynight with you goofballs? [laugh]
by the way, when any duc cust asks me about good duc forums, the only one i suggest is this one, reguardless of the model they ride. [thumbsup]
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